Aaron R. Smith

cell: (240)286-7078

email: aa_rsmith@hotmail.com

 

 

 

 

Objective: To obtain a career in the civilian, professional environment that enables me to utilize skills developed in the military and, gain further experience along with personal growth while enhancing the company’s overall productivity.

 

Summary of Qualifications

 

·  Possess Current Secret Security Clearance

·  Proficient in Microsoft Office, Outlook, Excel, PowerPoint, IT trouble shooting, General Office Operations, Database/ Records Management, Security Operations, IT Asset Management, Document Control, Data Entry, Security Operations

·  With holds a vast range of experience in the field of  Information Technology and Physical Security

·  Able to perform a broad spectrum of administrative and physical skills with expertise, adaptive to multiple environments and surroundings

·  Strong independent and team oriented worker

·  Worked and assisted in administering, IT support, IT Asset Management, and other IT technical related matters. US government security policies regarding Physical Security, Operational Security Tasks.

 

 

Professional Experience

 

November 2015-Current

Asset Manager -(contractor/ Computa Center) for- AzstraZeneca/Medimmune

 

·  Responsible for Managing All Hardware Assets for AstraZeneca and Medimmune’s 60,000 Employees at the Gaithersburg, MD Campus.

·  Managed processes for outgoing and incoming equipment, Asset Status updates and legal hold assets with other company Sites

·  Conduct Monthly Physical inventory of Assets Onsite, maintain Updated excel spread sheets of current stock, recycle /disposal stock, and buffer stock

·  Coordinates disposal process, Responsible for asset Pick-up and Delivery to campus hubs for disposal, returns, and deployments to end Users

·  Oversees and Maintains organized Stock Room for the Campus, pull and shelf stock as needed, stock assets based on department, Ensure all Assets are (Property Control) tagged and scanned into Service Now with updated status ad location

·  Manage all Shipping and Receiving of Assets, Updated user/managers with tracking info. shelf stock based on company department, Ensure all Assets are (Property Control) tagged and scanned into Service Now with updated status ad location

·  Possess the ability to monitor reconciliation activities, to include initiating data calls, report analysis and record activities to identify discrepancies. Prepare monthly progress reports, or as requested by management, and final inventory reports with lessons learned or recommendations for corrective actions to improve operations. Develop and adhere to procedures that ensure proper tracking and inventory of  IT stock.. Understand the concept of stock rotation, if applicable.

 

 

 

 

 

 

May 2015-November 2015

Security Specialist -(Contractor/ Inter-Con Security) for- US Department of State

 

·  Responsible for Access control and security needs of diplomatic affairs at the U.S.  Department of State.

·  Ensures safe work environment for Department of State employees, and the departments assets and other properties.

·  Responsible for the integrity and protection of sensitive compartmented information and access to such information as directed by Government policies and Procedures.

·  Maintain and manage records of DOS personnel. Maintain access logs, visitor and event logs.

·  Uphold Standard Operating Procedures (SOP), manuals, guides, and directives for physical, personnel, and information security. As well as for SCI spaces and various Security related Operations throughout the building

·  Ensures 100 percent accountability and authenticity of Domestic and Foreign persons Identification and other documents needed to gain access to the Department of State.

 

July 2013- May 2015

IT Support Specialist (contractor) Serco Inc. for Federal Communications Commission Headquarters

 

Federal Communications Commission Headquarters

 

IT Support

·  Provided  end user IT customer service support to government employees and contractors on all levels

·   Able Trouble shoot range of Work station peripherals (brands), PC’s, Monitors, Printers.

·  Responsible for Hardware break, fix and configuration. Assembly and disassembly of PC parts, monitors and printers

·  Installed and removed, hard drives, mother boards, processors, power supply, video cards, dvi/vga/hdmi

·  Upgraded memory, processors, backed up and renamed hard drives, able to install or fix PC casing or housing parts.

·  Conducted PC imaging via Ghost Image Invoker, frequent Bios operations, running system tests, Loading Software, trouble shooting server software,

·  Responsible for upgrading and swapping out laptop parts, memory, hard drive, cd/dvd drives, keyboard, monitor/displays. Mobile device or tablet screen replacement.

·  Also responsible general up keep of hardware, cleaning, dusting,

·  Frequent use and Familiarity with Altiris, and Remedy Ticketing System, Active Directory, Remote access, XP, Windows 7, 8, 10, operating Systems, Virtual Desktop Infrastructure/ Thin Client. Hardware installations/assembly.

 

 

Asset Management

 

·  In charge of managing IT Assets in our allotted contractor stock room for distribution, installation, and Reconciliation. Maintained a clean and organized stock room. Which included Monitors, PC’S, Printers, Projectors, Laptops, Software tools, and other essential Work station peripherals. Received assets and entered them into a inventory database to keep data current, and organized them as needed. Made sure Assets were ready for shipping, or deployment to office sites. Conducted pre-deployment tests, (Imaging, network connectivity, functionality) and Assembly and disassembly as needed.

·  Coordinated with other contractors within the FCC to keep track of distributed IT assets, as well as outside Vendors for service, trouble shooting ,and estimates for purchase of any assets needed

·    Tracked IT assets with a scanner and barcode system to keep the FCC’S Asset Management System up to date. Conducted Inventory checks and provided monthly inventory reports to the FCC’s head Asset Manager concerning any changes, maintenance, transfer, loss, loan, theft, disposal, missing, destruction or damage of assets.

 

AV Support

 

·  Handled all AV support needs. Configured Laptops, Projectors and projector screens according to room and meeting plan.

·  Setup Web-ex Conferences, Go-To Meeting, Skype and Phone Bridges as needed for various types of meetings and room set-ups throughout FCC Headquarters.

·  Managed and Trouble Shot AV equipment and Video Tele-conference equipment under pressure, facing time constraints and scheduling conflicts, before, after and during meetings

·  Able to set up and run testing to ensure quality audio ( speakers, mics, AV systems)

·  Uploaded power points via usb, dvd’s, other software on laptops, wireless pointers, remote controls, and various AV adaptors

·  Conducted general maintenance for upkeep and readiness of all AV equipment.

 

 

Security Specialist / IT Support Specialist ,United States Navy, 2008 -2013

 

 

 IT Support Specialist 2010-2013

 

·  Responsible for the Command’s Asset Management/logistical duties for all IT Equipment as well as maintenance, troubleshooting and up keep of All IT equipment at main DOD Naval command and related office sites.

·  IT Assent Management/Logistical duties included:

·  Distribution of IT equipment based on office, personnel or location needs

·  Tracking items, distribution, and Maintain Inventory Reports via serial number and barcode scanning system when distributed. Tracked, Monitored and updated equipment usage and locations via Database (R-Admin/Excel)

·  Maintained Accurate Monthly Inventory reports, documented damaged equipment (work orders/trouble calls) on equipment needing replacement. Reporting all collected information to Supervisors.

·  Contacting Vendors about Issues or information needed about current equipment in use as well as requests for items to be purchased.

·  Handled Monthly Shipping and Receiving duties as well as packaging for returns or in house movement for protection of equipment.

·  Handled pallets, pallet jacks (manual/electronic) and other inventory essential tools and equipment,  endured physical labor, heavy lifting and bending as needed dealing with hardware, and general Inventory functional movements

·  Performed pre-deployment maintenance and assembly of IT equipment and work station peripherals as need.

·  Executed trouble shooting for Monitors, Printers, PC’s and other key PC parts as needed.

 

·  Security Specialist 2008-2010

·  Monitored personnel in/out processing, and security clearance status via Joint Personnel Adjudication System (JPAS)

·  Ensured100 percent accountability and authenticity of over 2,000 Armed Forces ID cards

·  Responsible for document control functions. Organized, maintained and reviewed over 500 personnel records and documents for processing and dismissal to appointed supervisors

·  Entered and retrieved classified personnel, security, location, and media information using multiple automated information systems.

·  Prepared classified organizational charts, wrote official correspondence, and maintained reports

·  Maintained visitor access control logs, document control library. Responsible for ensuring all documents, manuals, instructions, and media had proper classifications and were filed or destroyed in accordance with naval regulations.

·  Conducted periodic security inspections, patrols, ensured compliance with the security directives and standard operating procedures while manning multiple watch stations

·  Ensured classified dissemination on a need to know, and safeguarded information against unauthorized disclosure. Reported derogatory and/or adverse information, reported security violations to supervisors

 

 

 

Education & Training

 

§    University of Maryland University College, Major-Information Systems Management, Currently In Progress

§    U. S. Navy, Operations/ Security/IT Support, Active Duty 2008-2013 

§    Service Now IT Asset Management Training , 2015

§    Certificate, DOD Cyber Awareness Course, 2013

§    Certificate, DOD Managing Government Assets Course, 2012

§    Certificate, DOD Personally Identifiable Information Course, 2012

§    Certificate, DOD Information Assurance Awareness Course, 2012

§    Concord University general college coursework, Business Management, 2006-2008

Henry E. Lackey High School, Indian Head, Maryland, HS Diploma, 2006